Privacy Policy

Welcome to D&M Group Inc (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dandmgroupinc.com (the “Website”). By accessing or using our Website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website or engage with our services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, country, and product/service inquiries submitted through our contact forms.
  • Business Information: Company details, shipping addresses, and order-related information for processing export services.
  • Technical Information: IP address, browser type, device information, and cookies to improve Website performance and user experience.

2. How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and provide requested services.
  • Process and manage export orders worldwide.
  • Communicate with you about products, services, and business opportunities.
  • Improve our Website, offerings, and customer support.
  • Comply with legal, regulatory, and contractual obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Trusted third-party logistics, shipping, and documentation partners necessary to complete your export orders.
  • Professional advisors, auditors, or regulators when legally required.
  • IT service providers and hosting companies who support our Website and operations, under confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, please note that no method of electronic transmission or storage is 100% secure.

5. International Data Transfers

As an international export company, your information may be transferred to and processed in countries outside your country of residence. We ensure that such transfers are made in compliance with applicable data protection laws.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyze Website traffic, and improve our services. You can manage or disable cookies through your browser settings, though this may affect certain Website functionalities.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete the personal information we hold about you.
  • Withdraw consent for data processing where applicable.
  • Request restrictions on how we process your data.
  • File a complaint with your local data protection authority.

To exercise your rights, please contact us using the details below.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

D&M Group Inc
Email: info@dandmgroupinc.com
Phone: +1 (807) 357-7634
Address: Gainsborough Road, Hamilton, Ontario L8E 1E2 Canada

Last Updated: August 30, 2025